1. Commitment to Client Confidentiality
Sky IA Solution Automation Co., Ltd. (“we”, “us”, “our”) is committed to protecting the privacy, corporate contact records, and proprietary engineering designs of our industrial clients, plant operators, and EPC contractors.
2. Information We Collect
When you contact us, request a quotation, or access technical documentation, we may collect:
- Corporate Contact Details: Name, corporate email address, telephone/WhatsApp contact number, company name, and delivery address.
- Technical Process Specifications: Pipe diameters, fluid compositions, pressure/temperature ranges, signal telemetry protocols, and plant diagrams.
- Technical Inquiries: Communications, quotation history, and customer service requests.
3. How We Use Your Information
We use collected data solely for legitimate industrial business purposes:
- Generating accurate instrument sizing calculations, dimensional schematics, and official commercial quotations.
- Fulfilling manufacturing orders, factory calibration certification, and international logistics.
- Providing technical customer support, firmware updates, and calibration maintenance reminders.
- Maintaining compliance with international safety and export regulations.
4. Non-Disclosure & Data Protection
We do not sell, rent, or trade client data with third parties. All proprietary process parameters and plant layouts are treated with strict confidentiality under industry non-disclosure standards.
5. International Data Rights (GDPR & Global Compliance)
Industrial clients may request access, updates, or permanent deletion of their corporate contact records at any time by contacting our Data Protection Officer.
6. Contact Us
For questions regarding our Privacy Policy or data handling practices, please contact:
Data Privacy Office • Sky IA Solution Automation Co., Ltd.
Email: admin@skyiasolution.com
WhatsApp / Phone: +86 158 6810 3947